Privacy Policy

Ayzalo respects your privacy. This page explains the information we may receive when you browse ayzalo.com, contact us, or place an order through WhatsApp.

Information We May Collect

We may receive information you provide voluntarily, including your name, phone number, delivery address, order details, customisation preferences, payment confirmation information, and messages sent to Ayzalo. The website may also collect basic technical and analytics data such as device type, browser, pages visited, and general traffic information where analytics or advertising tools are enabled.

How We Use Information

Information is used to answer enquiries, confirm and fulfil orders, arrange delivery, provide customer support, improve the website, prevent misuse, and measure marketing performance.

WhatsApp and Third-Party Services

Orders are primarily handled through WhatsApp. When you use WhatsApp, courier services, payment services, analytics tools, or other third-party platforms, their own privacy terms may also apply. Ayzalo may share only the information reasonably necessary to process a payment, fulfil an order, or deliver a parcel.

Data Sharing

Ayzalo does not sell customer personal information to advertisers. Information may be shared with service providers such as couriers, hosting providers, payment providers, analytics platforms, or professional advisers where required to operate the business or comply with law.

Data Retention and Security

Order and communication records may be retained for as long as reasonably necessary for fulfilment, accounting, customer support, fraud prevention, and legal obligations. Reasonable steps are taken to protect customer information, although no online service can guarantee absolute security.

Your Choices

You may contact Ayzalo through the website’s WhatsApp option to request correction of inaccurate order information or ask a privacy-related question. Some records may need to be retained where required for legitimate business or legal purposes.

Policy Updates

This policy may be updated as Ayzalo adds new payment, delivery, analytics, or ecommerce services. The version published on this page is the current website policy.